critical cactusEffective date: October 26, 2026
This policy explains how CriticalCactus.com handles personal information when you browse the site or contact us.
Information you provide
When you use our contact form, we collect your name, email address, selected department and message. Please do not include payment details, identification documents, medical information or other sensitive information. We use the information to receive, review and respond to your inquiry, handle corrections and address privacy requests.
Technical information
Our hosting and security providers may process technical information such as IP addresses, request details, browser information and access times to deliver the site, prevent abuse and diagnose problems. WordPress may use cookies for signed-in users and other enabled features.
Cookies and external services
Cookies are small files stored by your browser. You can control or delete them using your browser settings; disabling some cookies may affect site features. Links to retailers, including Amazon, take you to services governed by their own privacy and cookie policies. Those services may use cookies or similar technologies for affiliate attribution and other purposes.
Affiliate relationships
We may earn commissions from qualifying purchases made through affiliate links. See our Affiliate Disclosure. Retailers process purchases on their own websites; we do not collect your payment card information through those purchases.
How information is shared
Information may be processed by providers necessary to operate the site, such as hosting and security services, or disclosed when required by law or necessary to protect the site and its users. We do not sell contact-form submissions.
Retention
We retain inquiries for as long as reasonably necessary to handle the request and any related administrative or legal obligations. Technical logs are retained according to operational and provider requirements. You may request deletion of information you submitted, subject to applicable obligations.
Your choices and requests
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of personal information, or object to or restrict certain processing. Use the Privacy & Data Requests option on our Contact page. We may need reasonable information to verify and fulfill your request.
International processing
The site and its service providers may process information in countries outside your place of residence, where privacy protections may differ.
Children
This publication is intended for a general adult audience. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted personal information.
Security
We use reasonable operational safeguards, but no website or transmission method can be guaranteed completely secure.
Changes and contact
We may update this policy as the site changes. The current policy will appear on this page with its effective date. For privacy questions, use the Contact page.